LEADING AND MANAGING CHANGE
Introduction:
"Lay-off" is one of the most intricate ways an organization deals with financial, political and/or structural changes. The management has to face resistance, low quality work, concerned employees, rumors, employee dissatisfaction and, the most serious of all, loss of skilled workers. Following are some statements of troubled employees that management generally comes across:
1. "Top management thinks they can run the company alone. We keep asking them the reason of laying-off such talented people, who were once considered the threshold of the organization. All they provide us is with diplomatic and politically correct statements. Some people are saying they want to kick us out and hire their own family and friends, others are saying the company is closing down. We don't understand the reason and we don't know what will happen in the future."
2. "We should have at least been consulted. We have given a large part of our lives to this company and we deserve to be a part of every decision that involves us and our future. The company's values have been high-level employee participation and time and again our management has also empowered us to make decisions; they should have at least kept that spirit alive."
3. "My manager never listened to me in the first place. I came to her office one day to confront her on the decision and she gave me 100 reasons why I was wrong and she was right. We are dedicated and experienced people and we know this business more than our management. The least they can do is listen to us and respect our opinion."
Question:
Consider yourself an OD Practitioner and analyze these three statements depicting resistance to change. Identify which strategy you would use to deal with each situation.
--2nd quiz of OD 628
Question # 3 of 15 ( Start time: 02:05:34 PM ) Total Marks: 1
Which of the following organization development practicing style seeks both a high degree of effectiveness and a high degree of member satisfaction, believing that greater effectiveness is possible when all members are involved and problem-solving is done through teamwork?
Select correct option:
Persuader style Correct
Cheerleader Style
Analyzer Style
Pathfinder Style
Question # 5 of 15 ( Start time: 02:08:23 PM ) Total Marks: 1
The modern manager must be flexible and adaptive to changing environment. He must also posses which of the following capabilities?
Select correct option:
Problem diagnostic capabilities correct
Avoiding the change in external environment capabilities
Capabilities to implement strict rules and policies
All of the given options
Question # 7 of 15 ( Start time: 02:11:01 PM ) Total Marks: 1
Which one of the following is the part of contemporary action research?
Select correct option:
Choose positive objective
Problem identification
Joint action planning correct
Unfreezing
Question # 11 of 15 ( Start time: 02:16:03 PM ) Total Marks: 1
Not letting the personal values of OD consultants in the way of good performance is the example of best practice of which of the following?
Select correct option:
Professional ethics correct
Professional values
Professional practicing style
Professional consultancy style
Question # 13 of 15 ( Start time: 02:18:42 PM ) Total Marks: 1
Norms that are not essential to the organization's ob¬jectives are called:
Select correct option:
Pivotal norms correct
Irrelevant norms
Peripheral norms
Marginal norms
Question # 14 of 15 ( Start time: 02:19:38 PM ) Total Marks: 1
Employee involvement is the common traits of:
Select correct option:
Successful organization correct
Learning organization
Developing organization
Losing organization
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