MGT503 Quiz no.4
06-01-2012
Solved by Schnoor
Question # 1 of 20 ( Start time: 08:54:19 PM)
Total Marks: 1
When the strength provides superior and unique customer value and is difficult to imitate then the distinctive competence creates a sustainable _______.
Competitive advantage
Scope
Resource deployment
Effective strategy
Question # 2 of 20 ( Start time: 08:55:25 PM)
Dell Company sells the variety of products like computers, laptops, accessories over the internet. Dell is engaged in
Intranet
Extranet
E-commerce
E- Business
Question # 3 of 20 ( Start time: 08:56:52 PM)
The people who work under the first line managers are often called by all of the following names EXCEPT:
Non managers
Supervisors
Skilled workers
Semi skilled workers
Question # 4 of 20 ( Start time: 08:58:22 PM)
A plan developed to carry out a course of action that is not likely to be repeated in the future is called:
Single-use plan
Specific plan
Reaction plan
Directional plan
Question # 5 of 20 ( Start time: 08:59:34 PM)
The leader of an organization performs __________, as per Mintzberg.
An Interpersonal role
An Informational role
A Decisional role
All of the given options
Question # 6 of 20 ( Start time: 09:00:25 PM)
A manager transmits the information outside the organization. He is performing which of the following role?
Spokesperson
Representative
Disseminator
Agent
Question # 7 of 20 ( Start time: 09:01:18 PM)
Which of the following skill is most essential to get most out of the people?
Technical skill
Human skill
Conceptual skill
Mechanical skill
Question # 8 of 20 ( Start time: 09:02:20 PM)
The degree to which jobs are standardized and guided by rules and procedures is called:
Work specialization
Centralization
Decentralization
Formalization
Question # 9 of 20 ( Start time: 09:03:04 PM)
Which factor has been the most rapidly changing component in an organization's general environment in the past quarter-century?
Global
Economic
Social
Technological
Question # 10 of 20 ( Start time: 09:03:34 PM )
Monitoring organizational progress towards goal attainment is called:
Planning
Organizing
Leading
Controlling
Question # 11 of 20 ( Start time: 09:04:09 PM)
Which one of the following individuals is most closely associated with scientific management?
Frederick Taylor
Mary Parker Follett
Harold Koontz
Max Weber
Question # 12 of 20 ( Start time: 09:04:58 PM)
Which of the following means that you achieve the best possible balance among several goals?
Sacrificing
Satisficing
Minimizing
Optimizing
Question # 13 of 20 ( Start time: 09:05:39 PM)
PERT Chart assists in _________ the tasks within an organization.
Budgeting
Scheduling
Evaluating
Finalizing
Question # 14 of 20 ( Start time: 09:06:13 PM)
As a transportation manager you are supposed to select transportation routes to minimize shipping cost. Which optimum technique will be used?
Forecasting
Project management
Budgeting
Linear programming
Question # 15 of 20 ( Start time: 09:06:51 PM)
The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:
Planning
Organizing
Leading
Controlling
Question # 16 of 20 ( Start time: 09:07:26 PM)
Nestle and ICI have taken steps to address human rights issues in their overseas factories. This represent that these companies have
Social obligation
Social Screening
Socially responsibility
Social responsiveness
Question # 17 of 20 ( Start time: 09:08:05 PM)
Asma, a new manager at XYZ Inc. primarily worries about assembling and coordinating the human, financial, physical, and other resources needed to achieve her goals. Which function is Asma primarily concerned about?
Organizing
Controlling
Planning
Leading
Question # 18 of 20 ( Start time: 09:09:02 PM)
The set of strengths, characteristics and qualities including skills, technologies, or resources that distinguish a firm from its competitors is called:
Scope
Distinctive Competency
Resource deployment
Effective strategy
Question # 19 of 20 ( Start time: 09:09:33 PM)
All of the following are the characteristics of an organization EXCEPT:
People
Product
Purpose
Structure
Question # 20 of 20 ( Start time: 09:10:22 PM)
Most of the countries in the world are moving towards globalization all of the following reasons EXCEPT:
For free market economy
For liberalization in trade
Increase efficiency
Refutation of economic power
Which of the following management thinker created a role classification system based on how managers spend their time at work to describe a manager's role?
Select correct option:
Peter Brabeck-Letmathe
Abraham Maslow
Andrea Jung
Henry Mintzberg
The process of collaborative goal setting by a manager and subordinate; the extent to which goals are accomplished is a major factor in evaluating and rewarding the subordinate's performance. It is called:
Select correct option:
Management by objective
Management by resources
Management by authority
Management by system
Which of the following is the process of developing businesses to pursue trends and changes that no one else has seen before?
Select correct option:
Entrepreneurship
Division of labor
Evolution
E-commerce
What is the best term to describe the process of attempting to influence other people to attain the organization's objectives?
Planning
Organizing
Leading
Controlling
An organization that assigns specialists from different functional departments to work on one or more than one projects being led by project managers is called -------------
Team Organization
Virtual Organization
Matrix organization
Learning Organization
Activities such as taking visitors to dinner and attending ribbon cutting ceremonies come under which of the following management role?
Leader
Liaison
Figurehead
Negotiator
The degree to which decision making is confined at a single point in an organization is described as __________.
Unity of command
Chain of command
Span of management
Centralization
Global competition, accelerated product development by competitors, and increased demands by customers for better service have encouraged organizations to become more ___________.
Organic
Mechanistic
Technologically pure
Task oriented
The idea that employees should also share the profit of organization was given by:
Select correct option:
Frederick Taylor
Robert Owen
Charles Babbage
W. Edwards Deming
Plant managers come under which of following management levels?
First-line managers
Non-managerial employees
Middle managers
Top managers
When Shumaila is comparing actual sales figures with goals established earlier to see if her department met the target, she is performing which of the following functions?
Planning
Organizing
Leading
Controlling
Which one of the following ethical approaches exemplifies the belief that every person has fundamental human rights that should be respected as well as protected?
Select correct option:
Justice approach
Rights approach
Individualism approach
Utilitarianism approach
________, identifies the order of activities to be performed in order to achieve a particular goal.
Select correct option:
Budgeting
Linear programming
Break-even analysis
Scheduling
All levels of management between the supervisory level and the top level of the organization are termed as:
Middle managers
First-line managers
Supervisors
Foremen
A situation in which an organization is not implementing valuable strategies that are being implemented by competing organization is called:
Competitive disadvantage
Distinctive competencies
Competitive edge
Competitive parity
A budget is an example of which of the following plan?
Strategic plan
Single use plan
Informal plan
Standing plan
The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:
Leading
Controlling
Organizing
Planning
_______________is a situation that offers a strong potential for significant organizational gain if appropriate actions are taken
Crises problem
Opportunity problem
None crises problem
None of above
Pakistan Federal government has passed disabilities act of 2005 to protect rights of disable persons and to give them flexibility in job. This comes under which of the following environmental sub context
Economic
Socio cultural
Political/legal
Technological
Which of the following statement best describes Social Obligation?
Select correct option:
Firm's capacity to adapt changing social condition
Applying social criteria to investment decisions
Firm's obligation pursue long term goals that are good for society
Firm's obligation to meet its economic & legal responsibilities
Question # 1 of 20 ( Start time: 09:37:01 PM ) Total Marks: 1
Which of the following view is concerned with respecting and protecting individual liberties and privileges such as the rights to privacy, freedom of conscience, free speech, life and safety, and due process?
Select correct option:
Utilitarian view
Rights view
Theory of justice view
Integrative social contracts theory view
Question # 2 of 20 ( Start time: 09:38:11 PM ) Total Marks: 1
Communication should be:
Select correct option:
From Top to Bottom level
From Bottom to top
2 way
Question # 3 of 20 ( Start time: 09:39:05 PM ) Total Marks: 1
Which type of environment is best suited for mechanistic organizations?
Select correct option:
Dynamic
Manufacturing
Service
Stable
Question # 4 of 20 ( Start time: 09:40:13 PM ) Total Marks: 1
Global competition, accelerated product development by competitors, and increased demands by customers for better service have encouraged organizations to become more ___________.
Select correct option:
Organic
Mechanistic
Technologically pure
Task oriented
Question # 5 of 20 ( Start time: 09:41:37 PM ) Total Marks: 1
The process through which raw materials changed into consumer products is termed as:
Select correct option:
Development process
Transformation process
Marketing process
Procurement process
Question # 6 of 20 ( Start time: 09:42:36 PM ) Total Marks: 1
The best way to characterize management is to say that it is:
Select correct option:
Part of the economy
An activity or process
An overcrowded career field
One of the chief difficulties for most firms
Question # 7 of 20 ( Start time: 09:44:09 PM ) Total Marks: 1
The idea that employees should also share the profit of organization was given by:
Select correct option:
Frederick Taylor
Robert Owen
Charles Babbage
W. Edwards Deming
Question # 8 of 20 ( Start time: 09:45:22 PM ) Total Marks: 1
Computers and campus facilities given to a university are called its:
Select correct option:
Human resources
Financial resources
Physical resources
Information resources
Question # 9 of 20 ( Start time: 09:46:54 PM ) Total Marks: 1
Which is the most common cause of business failure?
Select correct option:
Insufficient capital
Unstable market
Insufficient experience
Poor entrepreneurship
Question # 10 of 20 ( Start time: 09:48:20 PM ) Total Marks: 1
GANTT Chart is a tool of:
Select correct option:
Budgeting
Linear programming
Break-even analysis
Scheduling
Question # 11 of 20 ( Start time: 09:49:13 PM ) Total Marks: 1
Transformation process within a system transfers:
Select correct option:
Raw materials into inputs
Inputs into raw materials
Output into finished goods
Inputs into finished goods
Question # 12 of 20 ( Start time: 09:50:32 PM ) Total Marks: 1
Sales responsibilities divided into the Southwest, Midwest, southern, northern, and western regions would be an example of what type of departmentalization?
Select correct option:
Product
Geographic
Process
Outcome
Question # 13 of 20 ( Start time: 09:51:24 PM ) Total Marks: 1
In the MBO system:
Select correct option:
Objectives are determined by management
Goals are only reviewed at the time of completion
Goals are used as controls
Question # 14 of 20 ( Start time: 09:52:53 PM ) Total Marks: 1
An organic organizational structure is characterized by-----------
Select correct option:
Minimal formalization
Rigid departmentalization
Narrow spans of control
High formalization
Question # 15 of 20 ( Start time: 09:54:22 PM ) Total Marks: 1
In XYZ Company HR director has negotiated with striking employees who were demanding for increase in salaries due to inflation. He has performed the role of
Select correct option:
Leader
Negotiator
Liaison
Question # 16 of 20 ( Start time: 09:55:53 PM ) Total Marks: 1
All of following are elements of planning function EXCEPT
Select correct option:
Establishing strategies
Developing Plans
Monitoring Performance
Coordinate activities
Question # 17 of 20 ( Start time: 09:57:07 PM ) Total Marks: 1
Which of the following statement best describes Social Obligation?
Select correct option:
Firm's capacity to adapt changing social condition
Applying social criteria to investment decisions
Firm's obligation pursue long term goals that are good for society
Firm's obligation to meet its economic & legal responsibilities
Question # 18 of 20 ( Start time: 09:57:53 PM ) Total Marks: 1
In order to communicate, motivate and delegate a manager must have:
Select correct option:
Political skills
Conceptual skills
Technical skills
Interpersonal skills
Question # 19 of 20 ( Start time: 09:58:47 PM ) Total Marks: 1
In the pyramid of levels of management, non-managerial staff is placed at/in:
Select correct option:
Top
Middle
Bottom
None of the given options
Question # 20 of 20 ( Start time: 09:59:42 PM ) Total Marks: 1
How would you define the problem if all outcomes of every alternative are known?
Select correct option:
Bounded rationality
Unbounded rationality
Certainty
Uncertainty
The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:
Planning
Organizing
Leading
Controlling
Mr. A is a Manager on XYZ company; he has a reputation for being an open and honest person and understands how to motivate employees and customers, he said to have good____________ skills.
Sales
Political
Interpersonal
Technical
Someone who works with and through other people by coordinating their work activities to accomplish organizational goals is called:
A Very intelligent: Individual
A Supervisor of Production Work
A Manager
An operation Supervisor
XYZ Company has policy of employee's Job security, career progress and ensure that replacement are available to fill vacancies. This company is practicing which of the following principle.
Initiative
Remuneration
Esprit decops
Stability if tender of personnel
SWOT analysis divides organizational strength into two categories; Common strength and______________.
Strategic imitation
Competitive Parity
Distinctive Competencies
The Continues line if authority that extends from the upper level of management to the lowest levels of the organization is called:
Authority line of responsibility
Unity of Commerce
Responsibility factor
Chain of command
Which ethical approach guided by what will result in the greatest good for the greatest number of People?
Moral Rights Approach
Individual approach
Utilitarian Approach
Justice Approach
Plans that Provide guidelines form activities to be performed repeatedly like policy, procedure are called.
Single Use Plans
Standard Plans
Contingency Plan
Snor term Plams
Which is the most common cause of business failure?
Insufficient Capital
Unstable market
Insufficient experience
Poor Entrepreneurship
Reading of a business journal, publication on regular basis to gather information for upcoming business tends, this role is called
Disseminator
Liaison
Spokesperson
Monitor
Which of the following is the accountability for the achievement of objectives, the use of resources, and the adherence to organizational policy?
Power
Responsibility
Authority
Planning
Organizations can play role in addressing global environment issues through all of the following ways EXCEPT:
Greening of Management
Depletion of natural Resources
Fulfilling their Social Obligation
Avoiding industrial accidents
System Theory and Contingency Theory are related to which of the following
________________
Classical theories
Betavoadde theories
Conterporary
__________________ are large scale action plans of an organization for interacting with environment in order to achieve long term goals.
Objectives
Strategic Goals
Strategic
Actions
Hawthorne studies were a series of early experiments that focused on:
Select correct option:
Behavior in the workplace (NOT SURE)
Ethics in the workplace
Group norms
Interpersonal dynamics
Selecting an alternative in the decision-making process is accomplished by:
Select correct option:
Choosing the alternative with the highest score
Choosing the One You Like Best
Selecting the alternative that has the lowest price
Selecting the alternative that is the most reliable
A plan developed to carry out a course of action that is not likely to be repeated in the future is called:
Select correct option:
Single-use plan
Specific plan
Reaction plan
Direction plan
Concern for employee motivation is most closely associated with which of the following management approach?
Select correct option:
Bureaucracy
Organizational behavior
Scientific management
Systems
Interest rates, inflation rates, and stock market indexes are all examples of which of the factor of an organization's general environment?
Select correct option:
Economic
Political
Social
Technological
Which factor has been the most rapidly changing component in an organization's general environment in the past quarter-century?
Select correct option:
Global
Economic
Social
Technological
The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:
Select correct option:
Planning
Organizing
Leading
Controlling
When Usman decides to deploy employees to another department that is lagging behind in production, he is acting in which of the following roles?
Select correct option:
Spokesperson
Negotiator
Leader
Resource allocator
The greater the risk involves in making a decision, the greater the:
Select correct option:
Outcomes
Information available
Rewards
Uncertainty
Each subordinate should report to one and only one superior is called:
Select correct option:
Authority
Unity of command
Unity of direction
Order
Which of the following is part of the 14 principles of management identified by Henri Fayol?
Select correct option:
Scalar chain
Innovation
Efficiency
Motivation
A learning organization has developed its________.
Select correct option:
Educational department to keep employees trained
Capacity to adapt and change
Barriers to entry of its markets
A sustainable competitive advantage that is easy to maintain
Which of the following is not a suggestion for motivating employees?
Select correct option:
Recognize individual differences
Makes goals very difficult to achieve
Match people to jobs
Individualize rewards
In Maslow's need hierarchy, a healthy work environment is an example of what type of need?
Select correct option:
Physiological
Esteem
Safety
Social
The plans which deal with fairly small set of activities are called:
Select correct option:
Strategic plan
Tactical plan
Operational plan
Personal plan
Which of the following is known as the process of getting activities completed efficiently and effectively with and through other people?
Select correct option:
Leading
Management
Supervision
Controlling
Which of the following describe(s) a global marketplace?
Select correct option:
The entire world is a marketplace
National borders are irrelevant
The potential for organizations to grow expands dramatically
All of the given options
The assignment of new or additional responsibilities to a subordinate is called:
Select correct option:
Coordination
Specialization
Delegation
Span of control
Which of the following management thinker created a role classification system based on how managers spend their time at work to describe a manager's role?
Select correct option:
Peter Brabeck-Letmathe
Abraham Maslow
Andrea Jung
Henry Mintzberg
Which expectancy theory linkage explains the degree to which a student desires a good job?
Select correct option:
Expectancy
Effort to performance
Input to outcome
Valence
The assignment of new or additional responsibilities to a subordinate is called:
Select correct option:
Coordination
Specialization
Delegation
Span of control
Which ethical approach is guided by what will result in the greatest good for the greatest number of people?
Select correct option:
Moral-Rights approach
Individual approach
Utilitarian approach
Justice approach
Low level management has a complete authority to make decisions in case of:
Select correct option:
Centralization
Decentralization
Scalar Chain
Order
Which one of the following individuals is most closely associated with scientific management?
Select correct option:
Frederick Taylor
Mary Parker Follett
Harold Koontz
Max Weber
Each subordinate should report to one and only one superior is called:
Select correct option:
Authority
Unity of command
Unity of direction
Order
There are many healthcare products manufacturers. XYZ Company manufactures only personal hygiene products. It markets such products deodorant, body powder, body creams, and exfoliates. Because it only stocks body care and personal hygiene products, it is using ___ strategy.
Select correct option:
Prospecting
Emergent
Focus
Cost leadership
When managers give goals to employees, they must always:
Select correct option:
Use employee-recognition as a reward
Provide feedback to the employees
Let the employees participate in setting the goals
All of the given options
The organization that has developed the capacity to continuously learn, adapt, and change is called:
Select correct option:
Virtual organization
Learning organization
Traditional organization
Bureaucratic organization
Your firm's attorney has which of the following power when giving legal advice?
Select correct option:
Legitimate
Status
Expert
Coercive
Which of the following is a function of how much decision-making authority is pushed down to lower levels in the organization?
Select correct option:
Departmentalization
Centralization
Span of control
Power
Organizations that are highly flexible and adaptive are described as which of the following?
Select correct option:
Organic
Mechanistic
Rational (NOT SURE)
Intuitive
A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which of the following role?
Select correct option:
Informational
Leader
Liaison
Disseminator
Which type of environment is best suited for mechanistic organizations?
Select correct option:
Dynamic
Manufacturing
Service
Stable
The most outspoken advocate of the classical view of social responsibility is economist and Nobel prize winner:
Select correct option:
Carnegie Milton
Charles Darwin
Milton Freeman
Milton Friedman
In traditional goal setting, the goals are set at the top level of management and after that they:
Select correct option:
Become the responsibility of first-line management
Are broken down into sub goals for each level of the organization
All the efforts to achieve the goals are directed by top management
Are delegated to the next lower level to be achieved
Which of the management tasks is the most important for a supervisory manager?
Select correct option:
Planning
Organizing
Controlling
Staffing
A budget is an example of which of the following plan?
Select correct option:
Strategic plan
Single use plan
Informal plan
Standing plan
Which of the following is the final step in the decision-making process?
Select correct option:
Identifying the problem
Evaluating the decision's effectiveness
Identifying decision criteria
Selecting an alternative that can resolve the problem
The behavioral dimension of leadership involving the concern that the leader has for the feelings, needs, personal interest, problems, and well being of followers is referred to as which of the following?
Select correct option:
Consideration
Initiating structure
Autocratic
Democratic
What type of an organization actively creates, acquires, and transfers knowledge within itself and is able to modify its behavior to reflect new knowledge?
Select correct option:
Enlightened organization
Conceptualized organization
Learning organization
Modern organization
A primary benefit of MBO is:
Select correct option:
Avoid competition
Resistance against new entrance
Improve employee motivation
Increase resources
Functional departmentalization groups jobs by which of the following?
Select correct option:
Tasks they perform
Territories they serve
Products or services they manufacture or produce
Type of customer they serve
Henri Fayol, a French industrialist, first analyzed what managers do and divided that work into functions. The study of the management function that defines goals and establishes strategies to achieve them is called:
Select correct option:
Planning
Organizing
Leading
Controlling
Which one of the following items best reflects the extent to which a society places a high value on reducing risk and instability?
Select correct option:
Uncertainty avoidance
Power distance
Masculinity/femininity
Long-term/short-term orientation
When a manger made a decision and he is uncertain about the outcomes. His decision is likely to be:
Select correct option:
Of Poor Quality
Unacceptable
Successful
Risky
Forecasting techniques fall into which of the following two categories?
Select correct option:
Fixed asset and human capital
Predictive and confirmatory
Quantitative and qualitative
Empirical and conceptual
A plan developed to carry out a course of action that is not likely to be repeated in the future is called:
Select correct option:
Single-use plan
Specific plan
Reaction plan
Directional plan
The organization which has no interaction with its external environment is called:
Select correct option:
Open system
Closed system
Non-interactive system
Moderated system
Which famous management thinker was related with the development of "Theory X"?
Select correct option:
Douglas McGregor
Abraham Maslow
Frederick Herzberg
Chester Barnard
The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:
Select correct option:
Leading
Controlling
Organizing
Planning
Monitoring organizational progress towards goal attainment is called:
Select correct option:
Planning
Organizing
Leading
Controlling
Organizational culture is similar to an individual's:
Select correct option:
Skills
Personality
Motivation
Ability
Which of the following is NOT an example of an organization's general environment?
Select correct option:
Economic conditions
Political conditions
Social conditions
Who presented the Concept of Quality?
Select correct option:
Henri Fayol
Prof.Henry Mintzberg
Frank & Lillian Gilbreth
Prof.Edward Deming
In order to communicate, motivate and delegate a manager must have:
Select correct option:
Political skills
Conceptual skills
Technical skills
Interpersonal skills
Which of the following departmentalization is used more in recent years to better monitor the needs of customers and to respond to changes in those needs?
Select correct option:
Needs-based (NOT SURE)
Functional
Process
Customer
Which of the following is called output of a system?
Select correct option:
Services
Material
Human
Information resource
Who is credited for the theory of motivation based on the hierarchy of needs?
Select correct option:
Abraham Maslow
Douglas McGregor
Henri Fayol
Mary Parker Follett
Which of the following is NOT an example of a constituency that makes up the specific environment?
Select correct option:
Customers
Socio-cultural
Suppliers
Competitors
The SWOT approach assesses an organization's:
Select correct option:
Speed, Wants, Order, Timing
Studies, Workflows, Opportunities, Trials
Strengths, Weaknesses, Opportunities, Threats
Signs, Worries, Objectives, Techniques
An office supply firm that has three departments based upon retail, wholesale, and governmental customers is using which of the following types of departmentalization?
Select correct option:
Functional
Product
Customer
Geographic
To determine the ___________, a manager must determine what is relevant or important in resolving the problem.
Select correct option:
Geocentric behavior needed
Number of allowable alternatives
Weighting of decision criteria
Decision criteria
A manager who strives to ensure the activities of the organization's employees are supported and blend well with those of individuals outside the firm could be said to hold which of the following interpersonal role within the company?
Select correct option:
Liaison
Disseminator
Figure head
Entrepreneur
(USMAN KHALID)
What would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers' actions?
Select correct option:
Operational plans
Tactical plans
Strategic plans
Holistic plans
Which of the following scientist is most closely associated with the Hawthorne studies?
Select correct option:
Adams
Mayo
Lawler
Barnard
When objectives are not written down or rarely verbalized, and the planning is general and lacks continuity, which of the following types of planning is used?
Select correct option:
Environmental planning
Economic planning
Informal planning
Formal planning
Which of the following is the power that rests on the leader's ability to punish or control?
Select correct option:
Reward power
Coercive power
Expert power
Referent power
Inspiring people to be high performer is called:
Select correct option:
Controlling
Leading
Planning
Organizing
Which of the following theory is currently the most widely accepted when describing employee motivation?
Select correct option:
Reinforcement
Three-need
Expectancy
Equity
Activities such as taking visitors to dinner and attending ribbon cutting ceremonies come under which of the following management role?
Select correct option:
Leader
Liaison
Figurehead
Negotiator
umeed.e. subh: 2
Irfan Shahzad: 2
Muhammad Zeeshan: 2
LG and Sony electronics agreed to cooperate on developing new technologies. Representatives from each firm meet regularly to coordinate this new venture. Which of the following roles these mangers are playing?
Select correct option:
Liaison
Leader
Disseminator
Spokesperson
A skill or capability that enables an organization to conceive of and implement its strategies is its:
Select correct option:
Strength
Weakness
Opportunity
Threat
The task environment of organizations consists of constituencies that have a direct impact on managers' decisions and actions. The main constituencies are made up of customers, suppliers, competitors, and ________.
Select correct option:
Legislators
Pressure groups
Employees
Lawyers
Set of processes involved in creating or determining the strategies of the organization is called:
Select correct option:
Strategy formulation
Strategy implementation
Strategy evaluation
Strategy imitation
What type of an organization actively creates, acquires, and transfers knowledge within itself and is able to modify its behavior to reflect new knowledge?
Select correct option:
Enlightened organization
Conceptualized organization
Learning organization
Modern organization
Which of the following is a general statement or understanding that guide or channelize thinking in decision making?
Select correct option:
Policy
Procedure
Rule
Project
Which of the following is a process that involves managers from all parts of the organization in the formulation of strategic goals?
Select correct option:
Strategic management
Strategic positioning
Strategic planning
Strategic organizing
Maslow's need hierarchy, a healthy work environment is an example of what type of need?
Select correct option:
Physiological
Esteem
Safety
Social
What would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers' actions?
Operational plans
Tactical plans
Strategic plans
Holistic plans
Which of the following is NOT a key element of the Total Quality Management approach?
Focus on the customer
Employee involvement
Continuous improvement
Focus on the supplier
When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?
Technical
Conceptual
Situational
Ethical
The process of selecting decision criteria is accomplished by:
Massaging the data that will support a given decision
Flipping a coin to produce a 50-50 chance of being right
Determining what is relevant in making the decision
Examining the difference in the opportunities available
Alternatives that an organization chooses from its operations across several industries and several markets is called:
Business-level strategy
Corporate-level strategy
Functional-level strategy
Market-level strategy
In the MBO system:
Objectives are determined by management
Goals are only reviewed at the time of completion
Goals are used as controls
Progress is periodically reviewed
Strategic plans cover a broader view of the organization and include the formulation of goals, whereas operational plans define ways to:
Maximize the organization's profits
Achieve the goals
Minimize the number of employees
Provide the most efficient methods of production
The first step in the decision-making process is which of the following?
Developing decision criteria
Allocating weights to the criteria
Analyzing alternatives
Identifying a problem
A skill or capability that enables an organization to conceive of and implement its strategies is its:
Strength
Weakness
Opportunity
Threat
The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:
Leading
Controlling
Organizing
Planning
The plans which deal with fairly small set of activities are called:
Strategic plan
Tactical plan
Operational plan
Personal plan
A budget is an example of which of the following plan?
Strategic plan
Single use plan
Informal plan
Standing plan
Which of the following can be defined as the art and science of formulating, implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives?
Strategy formulation
Strategy evaluation
Strategy implementation
Strategic management
Which of the following is NOT one of the situational factors thought to influence the relationship between leader behavior and subordinate motivation to perform in the path-goal theory?
Preferences of the leader
Subordinate locus of control
Characteristics of the work group
Task structure
Social obligation is the obligation of a business to meet its:
Select correct option:
Social and technological responsibilities
Economic and social responsibilities
Technological and economic responsibilities
Economic and legal responsibilities
All of the following are the examples of the actions that can be taken in strategy implementation stage EXCEPT:
Select correct option:
Changing organization's pricing strategy
Developing new employee benefits
Transferring managers among divisions
Taking corrective action when needed
The method by which strategies are operational zed or executed within the organization is called:
Select correct option:
Strategy implementation
Strategy evaluation
Strategy formulation
Strategy imitation
The idea that employees should also share the profit of organization was given by:
Select correct option:
Frederick Taylor
Robert Owen
Charles Babbage
W. Edwards Deming
In some countries, such as Venezuela, titles, rank, and status carry a lot of weight. These countries have a large:
Select correct option:
Power distance
Uncertainty avoidance
Short- versus long-term orientation
Individualism versus collectivism
Which of the following is associated with the classical view of social responsibility?
Select correct option:
Economist Robert Reich
Concern for social welfare
Stockholder financial return
Voluntary activities
Which of the following management thinker created a role classification system based on how managers spend their time at work to describe a manager's role?
Select correct option:
Peter Brabeck-Letmathe
Abraham Maslow
Andrea Jung
Henry Mintzberg
Which of the management tasks is the most important for a supervisory manager?
Select correct option:
Planning
Organizing
Controlling
Staffing
Forecasting techniques fall into which of the following two categories?
Select correct option:
Fixed asset and human capital
Predictive and confirmatory
Quantitative and qualitative
Empirical and conceptual
Which of the following theory is currently the most widely accepted when describing employee motivation?
Select correct option:
Reinforcement
Three-needs
Expectancy
Equity
A leader, such as Bill Gates of Microsoft, who can inspire followers above their own self-interests and can have a profound effect on their performance, are known as which of the following?
Select correct option:
Transactional leaders
Directive leaders
Informational leaders
Transformational leaders
A situation in which an organization is not implementing valuable strategies that are being implemented by competing organization is called:
Select correct option:
Competitive disadvantage
Distinctive competencies
Competitive edge
Competitive parity
Which of the following term is defined as a business firm's obligation, beyond that required by law and economics, to pursue long-term goals that are good for society?
Select correct option:
Social obligation
Social responsibility
Social screening
Values-based management
Feed Back of ____ is necessary to improve the quality of the product.
Select correct option:
Customers
Employees
Investors
All of the given options
Which of the following is the accountability for the achievement of objectives, the use of resources, and the adherence to organizational policy?
Select correct option:
Power
Responsibility
Authority
Planning
Which management theory focuses on managing the total organization?
Select correct option:
Scientific management
Administrative management
Behavioral management
Quantitative management
Communication should be:
Select correct option:
From Top to Bottom level
From Bottom to top
2 way
None of the given option
The following is the process of developing businesses to pursue trends and changes that no one else has seen before?
Select correct option:
Entrepreneurship
Division of labor
Evolution
E-commerce
A learning organization has developed its________.
Select correct option:
Educational department to keep employees trained
Capacity to adapt and change
Barriers to entry of its markets
A sustainable competitive advantage that is easy to maintain
The greater the risk involves in making a decision, the greater the:
Select correct option:
Outcomes
Information available
Rewards (NOT SURE)
Uncertainty
A skill and capability held by numerous competing firms is called:
Select correct option:
Common strength
Competitive edge
Competitive parity
Distinctive competencies
The quantitative approach has contributed directly in the areas of:
Select correct option:
Planning and control
Control and leading
Organizing and control (NOT SURE)
Planning and leading
Which of the following early advocates of organizational behavior was the first to argue that organizations were open systems?
Select correct option:
Robert Owens
Hugo Munsterberg
Mary Parker Follett
Chester Barnard
The people at the bottom of the organization generally deal with repetitive and familiar problems such as workers who are late or machinery that breaks down. As a result, most of the decisions made by first line supervisors are:
Select correct option:
Programmed decisions
Ill-structured decisions
Novel decisions
Non-programmed decisions
The method by which strategies are operational zed or executed within the organization is called:
Select correct option:
Strategy implementation
Strategy evaluation
Strategy formulation
Strategy imitation
The belief that businesses should be responsible because such actions are right for their own sake is known as which argument for social responsibility?
Select correct option:
Public expectation
Ethical obligation
Public image
Discouragement of government regulation
On Fri, Jan 6, 2012 at 7:55 PM, Umair Saulat
<saulat.umair@googlemail.com> wrote:
I need these answer of question please . MGT503
The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:
Planning
Organizing
Leading
Controlling
Mr. A is a Manager on XYZ company; he has a reputation for being an open and honest person and understands how to motivate employees and customers, he said to have good____________ skills.
Sales
Political
Interpersonal
Technical
Someone who works with and through other people by coordinating their work activities to accomplish organizational goals is called:
A Very intelligent: Individual
A Supervisor of Production Work
A Manager
An operation Supervisor
XYZ Company has policy of employee's Job security, career progress and ensure that replacement are available to fill vacancies. This company is practicing which of the following principle.
Initiative
Remuneration
Esprit decops
Stability if tender of personnel
SWOT analysis divides organizational strength into two categories; Common strength and______________.
Strategic imitation
Competitive Parity
Distinctive Competencies
The Continues line if authority that extends from the upper level of management to the lowest levels of the organization is called:
Authority line of responsibility
Unity of Commerce
Responsibility factor
Chain of command
Which ethical approach guided by what will result in the greatest good for the greatest number of People?
Moral Rights Approach
Individual approach
Utilitarian Approach
Justice Approach
Plans that Provide guidelines form activities to be performed repeatedly like policy, procedure are called.
Single Use Plans
Standard Plans
Contingency Plan
Snor term Plams
Which is the most common cause of business failure?
Insufficient Capital
Unstable market
Insufficient experience
Poor Entrepreneurship
Reading of a business journal, publication on regular basis to gather information for upcoming business tends, this role is called
Disseminator
Liaison
Spokesperson
Monitor
Which of the following is the accountability for the achievement of objectives, the use of resources, and the adherence to organizational policy?
Power
Responsibility
Authority
Planning
Organizations can play role in addressing global environment issues through all of the following ways EXCEPT:
Greening of Management
Depletion of natural Resources
Fulfilling their Social Obligation
Avoiding industrial accidents
System Theory and Contingency Theory are related to which of the following
________________
Classical theories
Betavoadde theories
Conterporary
__________________ are large scale action plans of an organization for interacting with environment in order to achieve long term goals.
Objectives
Strategic Goals
Strategic
Actions
Living Organisms take substances from their environment such as food and air and return other substances environment. This is an example of
Close System
Hybrid System
Open System
None of Above
In Pakistan CBR has introduced some new rules of income tax and sales tax and its mandatory for organizations to follow those laws. This environment condition is known as.
Economic
Political
Socibculuta
Technological
When the strength provides superior and unique customer value and is difficult to imitate then the distinctive competence creates a sustainable____________.
Competitive Advantage
Scope
Resource Deployment
Effective Strategy
Which of the following organization is rigidly controlled and efficient?
Organic
Mechanistic
Horizontal
Learning
In a juice making company sales manager has the set the goal of increasing the sales by 10% in summer season. At the end of summer Manager will check either goal has archived or not. This function is known as
Planning
Organizing
Leading
Controlling
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Zindagi mein 2 Logo ka buhat khayal rahkoooo
Ist woh jiss ney tumhari jeet ke Liye buhat kuch hara hoo (Father)
2nd woh jiss ko tum ney har dukh me pukaara hoo (Mother)
Regards,
Umair Saulat
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Zindagi mein 2 Logo ka buhat khayal rahkoooo
Ist woh jiss ney tumhari jeet ke Liye buhat kuch hara hoo (Father)
2nd woh jiss ko tum ney har dukh me pukaara hoo (Mother)
Regards,
Umair Saulat
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