Friday, January 6, 2012

[ vuZs.net ] Re: ::::::||VU_Askari(MIT)||:::::: MGT503 Quiz 3rd

MGT503 Quiz no.4

06-01-2012

Solved by Schnoor


Question # 1 of 20 ( Start time: 08:54:19 PM) 

Total Marks: 1

When the strength provides superior and unique customer value and is difficult to imitate then the distinctive competence creates a sustainable _______.

Competitive advantage
Scope
Resource deployment
Effective strategy

 

Question # 2 of 20 ( Start time: 08:55:25 PM) 

Dell Company sells the variety of products like computers, laptops, accessories over the internet. Dell is engaged in 

Intranet 
Extranet
E-commerce 
E- Business


Question # 3 of 20 ( Start time: 08:56:52 PM) 

The people who work under the first line managers are often called by all of the following names EXCEPT: 

Non managers 
Supervisors
Skilled workers
Semi skilled workers

 

Question # 4 of 20 ( Start time: 08:58:22 PM) 

A plan developed to carry out a course of action that is not likely to be repeated in the future is called:
Single-use plan
Specific plan
Reaction plan
Directional plan

 

 

 

Question # 5 of 20 ( Start time: 08:59:34 PM) 
The leader of an organization performs __________, as per Mintzberg.
An Interpersonal role
An Informational role
A Decisional role
All of the given options

 

Question # 6 of 20 ( Start time: 09:00:25 PM) 

A manager transmits the information outside the organization. He is performing which of the following role? 
Spokesperson
Representative
Disseminator
Agent


Question # 7 of 20 ( Start time: 09:01:18 PM) 

Which of the following skill is most essential to get most out of the people? 
Technical skill 
Human skill
Conceptual skill
Mechanical skill

 

Question # 8 of 20 ( Start time: 09:02:20 PM) 

The degree to which jobs are standardized and guided by rules and procedures is called:
Work specialization
Centralization
Decentralization
Formalization



Question # 9 of 20 ( Start time: 09:03:04 PM) 
Which factor has been the most rapidly changing component in an organization's general environment in the past quarter-century?
Global
Economic
Social
Technological

 

 

 

 

Question # 10 of 20 ( Start time: 09:03:34 PM ) 
Monitoring organizational progress towards goal attainment is called: 
Planning
Organizing
Leading
Controlling


Question # 11 of 20 ( Start time: 09:04:09 PM) 
Which one of the following individuals is most closely associated with scientific management?
Frederick Taylor
Mary Parker Follett
Harold Koontz
Max Weber

 

Question # 12 of 20 ( Start time: 09:04:58 PM) 
Which of the following means that you achieve the best possible balance among several goals?

Sacrificing 
Satisficing 
Minimizing 
Optimizing


Question # 13 of 20 ( Start time: 09:05:39 PM) 

PERT Chart assists in _________ the tasks within an organization.
Budgeting
Scheduling
Evaluating
Finalizing

Question # 14 of 20 ( Start time: 09:06:13 PM) 
As a transportation manager you are supposed to select transportation routes to minimize shipping cost. Which optimum technique will be used? 
Forecasting 
Project management 
Budgeting 
Linear programming



 

 

 

Question # 15 of 20 ( Start time: 09:06:51 PM) 
The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:
Planning
Organizing
Leading
Controlling

 

Question # 16 of 20 ( Start time: 09:07:26 PM) 
Nestle and ICI have taken steps to address human rights issues in their overseas factories. This represent that these companies have

Social obligation 
Social Screening 
Socially responsibility 
Social responsiveness

 

Question # 17 of 20 ( Start time: 09:08:05 PM) 
Asma, a new manager at XYZ Inc. primarily worries about assembling and coordinating the human, financial, physical, and other resources needed to achieve her goals. Which function is Asma primarily concerned about? 
Organizing 
Controlling 
Planning 
Leading


Question # 18 of 20 ( Start time: 09:09:02 PM) 

The set of strengths, characteristics and qualities including skills, technologies, or resources that distinguish a firm from its competitors is called:
Scope
Distinctive Competency
Resource deployment
Effective strategy

 

Question # 19 of 20 ( Start time: 09:09:33 PM) 
All of the following are the characteristics of an organization EXCEPT:
People
Product
Purpose
Structure

 

 

Question # 20 of 20 ( Start time: 09:10:22 PM) 
Most of the countries in the world are moving towards globalization all of the following reasons EXCEPT:
For free market economy
For liberalization in trade 
Increase efficiency 
Refutation of economic power

 

Which of the following management thinker created a role classification system based on how managers spend their time at work to describe a manager's role?
Select correct option: 
Peter Brabeck-Letmathe 
Abraham Maslow 
Andrea Jung 
Henry Mintzberg

 

The process of collaborative goal setting by a manager and subordinate; the extent to which goals are accomplished is a major factor in evaluating and rewarding the subordinate's performance. It is called:
Select correct option: 

Management by objective
Management by resources
Management by authority
Management by system

 

Which of the following is the process of developing businesses to pursue trends and changes that no one else has seen before?
Select correct option: 
Entrepreneurship
Division of labor
Evolution
E-commerce

 

What is the best term to describe the process of attempting to influence other people to attain the organization's objectives?
Planning
Organizing 
Leading
Controlling

 

 

 

An organization that assigns specialists from different functional departments to work on one or more than one projects being led by project managers is called -------------
Team Organization
Virtual Organization
Matrix organization
Learning Organization

 

Activities such as taking visitors to dinner and attending ribbon cutting ceremonies come under which of the following management role?
Leader
Liaison
Figurehead
Negotiator

 

The degree to which decision making is confined at a single point in an organization is described as __________.
Unity of command
Chain of command
Span of management
Centralization

 

 

Global competition, accelerated product development by competitors, and increased demands by customers for better service have encouraged organizations to become more ___________.
Organic
Mechanistic
Technologically pure
Task oriented

 

The idea that employees should also share the profit of organization was given by:
Select correct option: 
Frederick Taylor 
Robert Owen
Charles Babbage
W. Edwards Deming

 

Plant managers come under which of following management levels? 
First-line managers
Non-managerial employees
Middle managers
Top managers

 

 

When Shumaila is comparing actual sales figures with goals established earlier to see if her department met the target, she is performing which of the following functions?

Planning
Organizing
Leading
Controlling

 

Which one of the following ethical approaches exemplifies the belief that every person has fundamental human rights that should be respected as well as protected?
Select correct option: 
Justice approach 
Rights approach 
Individualism approach 
Utilitarianism approach

 

________, identifies the order of activities to be performed in order to achieve a particular goal.

Select correct option: 

Budgeting
Linear programming
Break-even analysis
Scheduling

 

All levels of management between the supervisory level and the top level of the organization are termed as:
Middle managers
First-line managers
Supervisors
Foremen

 

A situation in which an organization is not implementing valuable strategies that are being implemented by competing organization is called:
Competitive disadvantage
Distinctive competencies
Competitive edge
Competitive parity

 

 

 

 

 

A budget is an example of which of the following plan?
Strategic plan
Single use plan
Informal plan
Standing plan

 

The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:
Leading
Controlling 
Organizing 
Planning

 

_______________is a situation that offers a strong potential for significant organizational gain if appropriate actions are taken
Crises problem 
Opportunity problem
None crises problem 
None of above

 

Pakistan Federal government has passed disabilities act of 2005 to protect rights of disable persons and to give them flexibility in job. This comes under which of the following environmental sub context 
Economic 
Socio cultural 
Political/legal 
Technological

 

Which of the following statement best describes Social Obligation?
Select correct option: 
Firm's capacity to adapt changing social condition 
Applying social criteria to investment decisions 
Firm's obligation pursue long term goals that are good for society 
Firm's obligation to meet its economic & legal responsibilities

 

 

 

 

 

 

 

 

 

 

 

 

 Question # 1 of 20 ( Start time: 09:37:01 PM ) Total Marks: 1 
Which of the following view is concerned with respecting and protecting individual liberties and privileges such as the rights to privacy, freedom of conscience, free speech, life and safety, and due process? 
Select correct option: 
Utilitarian view
Rights view
Theory of justice view
Integrative social contracts theory view

Question # 2 of 20 ( Start time: 09:38:11 PM ) Total Marks: 1 
Communication should be: 
Select correct option: 
From Top to Bottom level 
From Bottom to top 
2 way 

Question # 3 of 20 ( Start time: 09:39:05 PM ) Total Marks: 1 
Which type of environment is best suited for mechanistic organizations? 
Select correct option: 

Dynamic

Manufacturing

Service

Stable

 

 

 

 

 

 

 

Question # 4 of 20 ( Start time: 09:40:13 PM ) Total Marks: 1 
Global competition, accelerated product development by competitors, and increased demands by customers for better service have encouraged organizations to become more ___________. 
Select correct option: 
Organic
Mechanistic 
Technologically pure 
Task oriented

Question # 5 of 20 ( Start time: 09:41:37 PM ) Total Marks: 1 
The process through which raw materials changed into consumer products is termed as: 
Select correct option: 
Development process 
Transformation process 
Marketing process
Procurement process

Question # 6 of 20 ( Start time: 09:42:36 PM ) Total Marks: 1 
The best way to characterize management is to say that it is: 
Select correct option: 

Part of the economy 
An activity or process 
An overcrowded career field 
One of the chief difficulties for most firms 

 

Question # 7 of 20 ( Start time: 09:44:09 PM ) Total Marks: 1 
The idea that employees should also share the profit of organization was given by: 
Select correct option: 

Frederick Taylor 
Robert Owen 
Charles Babbage 
W. Edwards Deming

 

 

Question # 8 of 20 ( Start time: 09:45:22 PM ) Total Marks: 1 
Computers and campus facilities given to a university are called its: 
Select correct option: 

Human resources 
Financial resources 
Physical resources 
Information resources 

 

Question # 9 of 20 ( Start time: 09:46:54 PM ) Total Marks: 1 
Which is the most common cause of business failure? 
Select correct option: 

Insufficient capital 
Unstable market 
Insufficient experience 
Poor entrepreneurship 

 

Question # 10 of 20 ( Start time: 09:48:20 PM ) Total Marks: 1 
GANTT Chart is a tool of: 
Select correct option: 

Budgeting 
Linear programming 
Break-even analysis 
Scheduling 

 

Question # 11 of 20 ( Start time: 09:49:13 PM ) Total Marks: 1 
Transformation process within a system transfers: 
Select correct option: 

Raw materials into inputs 
Inputs into raw materials 
Output into finished goods 
Inputs into finished goods 

 

 

 

 

Question # 12 of 20 ( Start time: 09:50:32 PM ) Total Marks: 1 
Sales responsibilities divided into the Southwest, Midwest, southern, northern, and western regions would be an example of what type of departmentalization? 
Select correct option: 
Product
Geographic 
Process
Outcome

Question # 13 of 20 ( Start time: 09:51:24 PM ) Total Marks: 1 
In the MBO system: 
Select correct option: 

Objectives are determined by management 
Goals are only reviewed at the time of completion 
Goals are used as controls 

Question # 14 of 20 ( Start time: 09:52:53 PM ) Total Marks: 1 
An organic organizational structure is characterized by----------- 
Select correct option: 

Minimal formalization 
Rigid departmentalization 
Narrow spans of control 
High formalization 

Question # 15 of 20 ( Start time: 09:54:22 PM ) Total Marks: 1 
In XYZ Company HR director has negotiated with striking employees who were demanding for increase in salaries due to inflation. He has performed the role of 
Select correct option: 

Leader 
Negotiator 
Liaison 

 

 

 

 

Question # 16 of 20 ( Start time: 09:55:53 PM ) Total Marks: 1 
All of following are elements of planning function EXCEPT 
Select correct option: 

Establishing strategies 
Developing Plans 
Monitoring Performance 
Coordinate activities 

Question # 17 of 20 ( Start time: 09:57:07 PM ) Total Marks: 1 
Which of the following statement best describes Social Obligation? 
Select correct option: 

Firm's capacity to adapt changing social condition 
Applying social criteria to investment decisions 
Firm's obligation pursue long term goals that are good for society 
Firm's obligation to meet its economic & legal responsibilities 

 Question # 18 of 20 ( Start time: 09:57:53 PM ) Total Marks: 1 
In order to communicate, motivate and delegate a manager must have: 
Select correct option: 

Political skills 
Conceptual skills 
Technical skills 
Interpersonal skills 

 Question # 19 of 20 ( Start time: 09:58:47 PM ) Total Marks: 1 
In the pyramid of levels of management, non-managerial staff is placed at/in: 
Select correct option: 

Top 
Middle 
Bottom 
None of the given options

Question # 20 of 20 ( Start time: 09:59:42 PM ) Total Marks: 1 
How would you define the problem if all outcomes of every alternative are known? 
Select correct option: 
Bounded rationality
Unbounded rationality
Certainty
Uncertainty

 

 

The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:

 

Planning

Organizing

Leading

Controlling

 

Mr. A is a Manager on XYZ company; he has a reputation for being an open and honest person and understands how to motivate employees and customers, he said to have good____________ skills.

 

Sales

Political

Interpersonal

Technical

 

 

Someone who works with and through other people by coordinating their work activities to accomplish organizational goals is called:

 

A Very intelligent: Individual

A Supervisor of Production Work

A Manager

An operation Supervisor

 

 

XYZ Company has policy of employee's Job security, career progress and ensure that replacement are available to fill vacancies. This company is practicing which of the following principle.

 

Initiative

Remuneration

Esprit decops

Stability if tender of personnel

 

SWOT analysis divides organizational strength into two categories; Common strength and______________.

 

Strategic imitation

Competitive Parity

Distinctive Competencies

 


The Continues line if authority that extends from the upper level of management to the lowest levels of the organization is called:

 

Authority line of responsibility

Unity of Commerce

Responsibility factor

Chain of command

 

 

 

Which ethical approach guided by what will result in the greatest good for the greatest number of People?

 

Moral Rights Approach

Individual approach

Utilitarian Approach

Justice Approach

 

 

Plans that Provide guidelines form activities to be performed repeatedly like policy, procedure are called.

 

Single Use Plans

Standard Plans

Contingency Plan

Snor term Plams

 

 

Which is the most common cause of business failure?

 

Insufficient Capital

Unstable market

Insufficient experience

Poor Entrepreneurship

 

Reading of a business journal, publication on regular basis to gather information for upcoming business tends, this role is called

 

Disseminator

Liaison

Spokesperson

Monitor

 


Which of the following is the accountability for the achievement of objectives, the use of resources, and the adherence to organizational policy?

 

Power

Responsibility

Authority

Planning

 

 

Organizations can play role in addressing global environment issues through all of the following ways EXCEPT:

 

Greening of Management

Depletion of natural Resources

Fulfilling their Social Obligation

Avoiding industrial accidents 

 

System Theory and Contingency Theory are related to which of the following

 

________________

Classical theories

Betavoadde theories

Conterporary

 

 

__________________ are large scale action plans of an organization for interacting with environment in order to achieve long term goals.

 

Objectives

Strategic Goals

Strategic

Actions

 

Hawthorne studies were a series of early experiments that focused on:  
Select correct option:  
Behavior in the workplace (NOT SURE)
Ethics in the workplace 
Group norms
Interpersonal dynamics

 

 

 

Selecting an alternative in the decision-making process is accomplished by:  
Select correct option:

Choosing the alternative with the highest score
Choosing the One You Like Best
Selecting the alternative that has the lowest price
Selecting the alternative that is the most reliable

 

A plan developed to carry out a course of action that is not likely to be repeated in the future is called:  
Select correct option:  
Single-use plan 
Specific plan 
Reaction plan

Direction plan

 

Concern for employee motivation is most closely associated with which of the following management approach?  
Select correct option:  
Bureaucracy 
Organizational behavior 
Scientific management 
Systems

 

Interest rates, inflation rates, and stock market indexes are all examples of which of the factor of an organization's general environment?  
Select correct option:  
Economic 
Political
Social
Technological


Which factor has been the most rapidly changing component in an organization's general environment in the past quarter-century?  
Select correct option:  
Global
Economic
Social
Technological



 

The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:  
Select correct option:  
Planning 
Organizing 
Leading 
Controlling


When Usman decides to deploy employees to another department that is lagging behind in production, he is acting in which of the following roles?  
Select correct option:  
Spokesperson 

Negotiator 
Leader 
Resource allocator


The greater the risk involves in making a decision, the greater the:  
Select correct option:  
Outcomes 
Information available 
Rewards 
Uncertainty


Each subordinate should report to one and only one superior is called:  
Select correct option:  
Authority 
Unity of command 
Unity of direction 
Order

 

 

Which of the following is part of the 14 principles of management identified by Henri Fayol?  
Select correct option:  
Scalar chain  
Innovation  
Efficiency  
Motivation

 

 

A learning organization has developed its________.  
Select correct option:  
Educational department to keep employees trained 
Capacity to adapt and change 
Barriers to entry of its markets 
A sustainable competitive advantage that is easy to maintain


Which of the following is not a suggestion for motivating employees?  
Select correct option:  
Recognize individual differences
Makes goals very difficult to achieve 
Match people to jobs
Individualize rewards


In Maslow's need hierarchy, a healthy work environment is an example of what type of need?  
Select correct option:  
Physiological
Esteem

Safety
Social


The plans which deal with fairly small set of activities are called:  
Select correct option:  
Strategic plan 
Tactical plan 
Operational plan 
Personal plan


Which of the following is known as the process of getting activities completed efficiently and effectively with and through other people?  
Select correct option:  
Leading 
Management 
Supervision 
Controlling


Which of the following describe(s) a global marketplace?  
Select correct option:  
The entire world is a marketplace 
National borders are irrelevant 
The potential for organizations to grow expands dramatically 
All of the given options

 

 

The assignment of new or additional responsibilities to a subordinate is called:  
Select correct option:  
Coordination 
Specialization 
Delegation
Span of control

 

Which of the following management thinker created a role classification system based on how managers spend their time at work to describe a manager's role?  
Select correct option:  
Peter Brabeck-Letmathe  
Abraham Maslow 
Andrea Jung 
Henry Mintzberg


Which expectancy theory linkage explains the degree to which a student desires a good job?  
Select correct option:  
Expectancy

Effort to performance
Input to outcome
Valence


The assignment of new or additional responsibilities to a subordinate is called:  
Select correct option:  
Coordination 
Specialization 
Delegation
Span of control


Which ethical approach is guided by what will result in the greatest good for the greatest number of people?  
Select correct option:  
Moral-Rights approach 
Individual approach 
Utilitarian approach 
Justice approach


Low level management has a complete authority to make decisions in case of:  
Select correct option:  
Centralization 
Decentralization 
Scalar Chain 
Order


Which one of the following individuals is most closely associated with scientific management?  
Select correct option:  
Frederick Taylor 
Mary Parker Follett 
Harold Koontz 
Max Weber

 

 

Each subordinate should report to one and only one superior is called:  
Select correct option:  
Authority 
Unity of command 
Unity of direction 
Order

 
There are many healthcare products manufacturers. XYZ Company manufactures only personal hygiene products. It markets such products deodorant, body powder, body creams, and exfoliates. Because it only stocks body care and personal hygiene products, it is using
 ___ strategy.  
Select correct option:  

Prospecting
 
Emergent
 
Focus
 
Cost leadership


When managers give goals to employees, they must always:  
Select correct option:  
Use employee-recognition as a reward
Provide feedback to the employees
Let the employees participate in setting the goals
All of the given options


The organization that has developed the capacity to continuously learn, adapt, and change is called:  
Select correct option:  
Virtual organization
Learning organization 
Traditional organization
Bureaucratic organization


Your firm's attorney has which of the following power when giving legal advice?  
Select correct option:  
Legitimate
Status
Expert 
Coercive


Which of the following is a function of how much decision-making authority is pushed down to lower levels in the organization?  
Select correct option:  
Departmentalization
Centralization
Span of control
Power

 

Organizations that are highly flexible and adaptive are described as which of the following?  
Select correct option:  
Organic 
Mechanistic 
Rational (NOT SURE)
Intuitive

 
A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which of the following role?  
Select correct option:  
Informational
 
Leader
 
Liaison
 
Disseminator


Which type of environment is best suited for mechanistic organizations?  
Select correct option:  
Dynamic
Manufacturing
Service
Stable


The most outspoken advocate of the classical view of social responsibility is economist and Nobel prize winner:  
Select correct option:  
Carnegie Milton
Charles Darwin
Milton Freeman
Milton Friedman

In traditional goal setting, the goals are set at the top level of management and after that they:  
Select correct option:  
Become the responsibility of first-line management 
Are broken down into sub goals for each level of the organization 
All the efforts to achieve the goals are directed by top management 
Are delegated to the next lower level to be achieved 

Which of the management tasks is the most important for a supervisory manager?  
Select correct option:  
Planning  
Organizing  
Controlling  
Staffing

A budget is an example of which of the following plan?  
Select correct option:  
Strategic plan 
Single use plan
Informal plan 
Standing plan

 

Which of the following is the final step in the decision-making process?  
Select correct option:  
Identifying the problem
Evaluating the decision's effectiveness 
Identifying decision criteria
Selecting an alternative that can resolve the problem


 

 

 

 

 

The behavioral dimension of leadership involving the concern that the leader has for the feelings, needs, personal interest, problems, and well being of followers is referred to as which of the following?  
Select correct option:  
Consideration
Initiating structure 
Autocratic
Democratic

 

What type of an organization actively creates, acquires, and transfers knowledge within itself and is able to modify its behavior to reflect new knowledge?  
Select correct option:  
Enlightened organization  
Conceptualized organization  
Learning organization  
Modern organization  


A primary benefit of MBO is:  
Select correct option:  
Avoid competition 
Resistance against new entrance 
Improve employee motivation 
Increase resources

Functional departmentalization groups jobs by which of the following?  
Select correct option:  
Tasks they perform
Territories they serve 
Products or services they manufacture or produce 
Type of customer they serve

Henri Fayol, a French industrialist, first analyzed what managers do and divided that work into functions. The study of the management function that defines goals and establishes strategies to achieve them is called:  
Select correct option:  
Planning 
Organizing 
Leading  
Controlling


Which one of the following items best reflects the extent to which a society places a high value on reducing risk and instability?  
Select correct option:  
Uncertainty avoidance 
Power distance 
Masculinity/femininity 
Long-term/short-term orientation

 

When a manger made a decision and he is uncertain about the outcomes. His decision is likely to be:  
Select correct option:  
Of Poor Quality
Unacceptable 
Successful
Risky

 

Forecasting techniques fall into which of the following two categories?  
Select correct option:  
Fixed asset and human capital 
Predictive and confirmatory 
Quantitative and qualitative   
Empirical and conceptual

A plan developed to carry out a course of action that is not likely to be repeated in the future is called:  
Select correct option:  
Single-use plan 
Specific plan 
Reaction plan 
Directional plan 

The organization which has no interaction with its external environment is called:  
Select correct option:  
Open system  
Closed system  
Non-interactive system 
Moderated system

 

Which famous management thinker was related with the development of "Theory X"?  
Select correct option:  
Douglas McGregor 
Abraham Maslow 
Frederick Herzberg  
Chester Barnard

 

The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:  
Select correct option:  
Leading 
Controlling  
Organizing  
Planning

 

Monitoring organizational progress towards goal attainment is called:  
Select correct option:  
Planning 
Organizing 
Leading 
Controlling

 

Organizational culture is similar to an individual's:  
Select correct option:  
Skills
Personality
Motivation
Ability

 

Which of the following is NOT an example of an organization's general environment?  
Select correct option:  
Economic conditions
Political conditions
Social conditions


Who presented the Concept of Quality?  
Select correct option:  
Henri Fayol 
Prof.Henry Mintzberg 
Frank & Lillian Gilbreth 
Prof.Edward Deming

 

 

 

 

 

In order to communicate, motivate and delegate a manager must have:  
Select correct option:  
Political skills 
Conceptual skills 
Technical skills 
Interpersonal skills

 

Which of the following departmentalization is used more in recent years to better monitor the needs of customers and to respond to changes in those needs?  
Select correct option:  
Needs-based (NOT SURE)
Functional
Process
Customer

 

Which of the following is called output of a system?  
Select correct option:  
Services
Material
Human
Information resource

 

Who is credited for the theory of motivation based on the hierarchy of needs?  
Select correct option:  
Abraham Maslow  
Douglas McGregor  
Henri Fayol  
Mary Parker Follett

 

Which of the following is NOT an example of a constituency that makes up the specific environment?  
Select correct option:  
Customers
Socio-cultural 
Suppliers
Competitors

 

 

 

 

 

 

 

The SWOT approach assesses an organization's:  
Select correct option:  
Speed, Wants, Order, Timing 
Studies, Workflows, Opportunities, Trials  
Strengths, Weaknesses, Opportunities, Threats 
Signs, Worries, Objectives, Techniques

 

An office supply firm that has three departments based upon retail, wholesale, and governmental customers is using which of the following types of departmentalization?  
Select correct option:  
Functional 
Product 
Customer
Geographic


To determine the ___________, a manager must determine what is relevant or important in resolving the problem.  
Select correct option:  
Geocentric behavior needed 
Number of allowable alternatives 
Weighting of decision criteria 
Decision criteria

 

A manager who strives to ensure the activities of the organization's employees are supported and blend well with those of individuals outside the firm could be said to hold which of the following interpersonal role within the company?  
Select correct option:  
Liaison  
Disseminator  
Figure head 
Entrepreneur

 

(USMAN KHALID)

What would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers' actions?  
Select correct option:  
Operational plans 
Tactical plans 
Strategic plans 
Holistic plans

 

Which of the following scientist is most closely associated with the Hawthorne studies?  
Select correct option:  
Adams 
Mayo 
Lawler
Barnard

 

When objectives are not written down or rarely verbalized, and the planning is general and lacks continuity, which of the following types of planning is used?  
Select correct option:  
Environmental planning 
Economic planning 
Informal planning 
Formal planning

 

Which of the following is the power that rests on the leader's ability to punish or control?  
Select correct option:  
Reward power
Coercive power 
Expert power
Referent power

 

Inspiring people to be high performer is called:  
Select correct option:  
Controlling 
Leading 
Planning  
Organizing

 

Which of the following theory is currently the most widely accepted when describing employee motivation?  
Select correct option:  
Reinforcement
Three-need
Expectancy
Equity

 

Activities such as taking visitors to dinner and attending ribbon cutting ceremonies come under which of the following management role?  
Select correct option:  
Leader 
Liaison 
Figurehead 
Negotiator

 umeed.e. subh:  2

 Irfan Shahzad:  2

 Muhammad Zeeshan:  2

 

LG and Sony electronics agreed to cooperate on developing new technologies. Representatives from each firm meet regularly to coordinate this new venture. Which of the following roles these mangers are playing?  
Select correct option:  
Liaison 
Leader 
Disseminator 
Spokesperson

 

A skill or capability that enables an organization to conceive of and implement its strategies is its:  
Select correct option:  
Strength 
Weakness 
Opportunity 
Threat

 

The task environment of organizations consists of constituencies that have a direct impact on managers' decisions and actions. The main constituencies are made up of customers, suppliers, competitors, and ________.  
Select correct option:  
Legislators
Pressure groups
Employees
Lawyers

 

Set of processes involved in creating or determining the strategies of the organization is called:  
Select correct option:  
Strategy formulation 
Strategy implementation 
Strategy evaluation 
Strategy imitation

 

What type of an organization actively creates, acquires, and transfers knowledge within itself and is able to modify its behavior to reflect new knowledge?  
Select correct option:  
Enlightened organization  
Conceptualized organization  
Learning organization  
Modern organization

 

Which of the following is a general statement or understanding that guide or channelize thinking in decision making?  
Select correct option:  
Policy 
Procedure 
Rule 
Project

 

 

Which of the following is a process that involves managers from all parts of the organization in the formulation of strategic goals?  
Select correct option:  
Strategic management  
Strategic positioning  
Strategic planning  
Strategic organizing

 

Maslow's need hierarchy, a healthy work environment is an example of what type of need?  
Select correct option:  
Physiological
Esteem
Safety
Social

 

 

 

 

 

 

 

What would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers' actions?

Operational plans

Tactical plans

Strategic plans

Holistic plans

 

Which of the following is NOT a key element of the Total Quality Management approach?

Focus on the customer

Employee involvement

Continuous improvement

Focus on the supplier

 

When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?

Technical

Conceptual

Situational

Ethical

 The process of selecting decision criteria is accomplished by:

Massaging the data that will support a given decision

Flipping a coin to produce a 50-50 chance of being right

Determining what is relevant in making the decision

Examining the difference in the opportunities available

 

Alternatives that an organization chooses from its operations across several industries and several markets is called:

Business-level strategy

Corporate-level strategy

Functional-level strategy

Market-level strategy

 

In the MBO system:

Objectives are determined by management

Goals are only reviewed at the time of completion

Goals are used as controls

Progress is periodically reviewed

Strategic plans cover a broader view of the organization and include the formulation of goals, whereas operational plans define ways to:

Maximize the organization's profits

Achieve the goals

Minimize the number of employees

Provide the most efficient methods of production

 The first step in the decision-making process is which of the following?

Developing decision criteria

Allocating weights to the criteria

Analyzing alternatives

Identifying a problem

 

 

 

A skill or capability that enables an organization to conceive of and implement its strategies is its:

Strength

Weakness

Opportunity

Threat

The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is:

Leading

Controlling

Organizing

Planning

 

The plans which deal with fairly small set of activities are called:

Strategic plan

Tactical plan

Operational plan

Personal plan

 

A budget is an example of which of the following plan?

Strategic plan

Single use plan

Informal plan

Standing plan

 

 

 

Which of the following can be defined as the art and science of formulating, implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives?

Strategy formulation

Strategy evaluation

Strategy implementation

Strategic management

 

Which of the following is NOT one of the situational factors thought to influence the relationship between leader behavior and subordinate motivation to perform in the path-goal theory?

Preferences of the leader

Subordinate locus of control

Characteristics of the work group

Task structure

 


Social obligation is the obligation of a business to meet its:
Select correct option:
Social and technological responsibilities
Economic and social responsibilities
Technological and economic responsibilities
Economic and legal responsibilities

 

All of the following are the examples of the actions that can be taken in strategy implementation stage EXCEPT:
Select correct option:

Changing organization's pricing strategy
Developing new employee benefits
Transferring managers among divisions
Taking corrective action when needed


The method by which strategies are operational zed or executed within the organization is called:
Select correct option:

Strategy implementation

Strategy evaluation
Strategy formulation
Strategy imitation


The idea that employees should also share the profit of organization was given by:
Select correct option:
Frederick Taylor
Robert Owen
Charles Babbage

W. Edwards Deming


In some countries, such as Venezuela, titles, rank, and status carry a lot of weight. These countries have a large:
Select correct option:
Power distance
Uncertainty avoidance
Short- versus long-term orientation

Individualism versus collectivism


Which of the following is associated with the classical view of social responsibility?
Select correct option:
Economist Robert Reich
Concern for social welfare
Stockholder financial return
Voluntary activities

 Which of the following management thinker created a role classification system based on how managers spend their time at work to describe a manager's role?
Select correct option:
Peter Brabeck-Letmathe
Abraham Maslow
Andrea Jung
Henry Mintzberg


Which of the management tasks is the most important for a supervisory manager?
Select correct option:
Planning
Organizing

Controlling
Staffing

 

Forecasting techniques fall into which of the following two categories?
Select correct option:
Fixed asset and human capital

Predictive and confirmatory
Quantitative and qualitative
Empirical and conceptual


Which of the following theory is currently the most widely accepted when describing employee motivation?
Select correct option:
Reinforcement

Three-needs
Expectancy
Equity

 

A leader, such as Bill Gates of Microsoft, who can inspire followers above their own self-interests and can have a profound effect on their performance, are known as which of the following?
Select correct option:

Transactional leaders
Directive leaders

Informational leaders

Transformational leaders

 

 

 

A situation in which an organization is not implementing valuable strategies that are being implemented by competing organization is called:
Select correct option:

 

Competitive disadvantage
Distinctive competencies
Competitive edge
Competitive parity


Which of the following term is defined as a business firm's obligation, beyond that required by law and economics, to pursue long-term goals that are good for society?
Select correct option:

Social obligation
Social responsibility
Social screening
Values-based management


Feed Back of ____ is necessary to improve the quality of the product.
Select correct option:

Customers
Employees

Investors

All of the given options

 

Which of the following is the accountability for the achievement of objectives, the use of resources, and the adherence to organizational policy?
Select correct option:
Power

Responsibility
Authority
Planning

 

 

 

Which management theory focuses on managing the total organization?  
Select correct option:  
Scientific management 
Administrative management 
Behavioral management 
Quantitative management

 

Communication should be:  
Select correct option:  
From Top to Bottom level 
From Bottom to top 
2 way 
None of the given option

 

The following is the process of developing businesses to pursue trends and changes that no one else has seen before?  
Select correct option:  
Entrepreneurship 
Division of labor
Evolution
E-commerce

 

A learning organization has developed its________.  
Select correct option:  
Educational department to keep employees trained 
Capacity to adapt and change 
Barriers to entry of its markets 

A sustainable competitive advantage that is easy to maintain

The greater the risk involves in making a decision, the greater the:  
Select correct option:  
Outcomes 
Information available 
Rewards (NOT SURE)
Uncertainty

 

A skill and capability held by numerous competing firms is called:  
Select correct option:  
Common strength 
Competitive edge 
Competitive parity 
Distinctive competencies 


The quantitative approach has contributed directly in the areas of:  
Select correct option:  
Planning and control
Control and leading 
Organizing and control (NOT SURE)
Planning and leading

 

Which of the following early advocates of organizational behavior was the first to argue that organizations were open systems?  
Select correct option:  
Robert Owens 
Hugo Munsterberg
Mary Parker Follett
Chester Barnard

 

The people at the bottom of the organization generally deal with repetitive and familiar problems such as workers who are late or machinery that breaks down. As a result, most of the decisions made by first line supervisors are:  
Select correct option:  
Programmed decisions 
Ill-structured decisions
Novel decisions
Non-programmed decisions

 

The method by which strategies are operational zed or executed within the organization is called:  
Select correct option:  
Strategy implementation 
Strategy evaluation 
Strategy formulation 
Strategy imitation

 

The belief that businesses should be responsible because such actions are right for their own sake is known as which argument for social responsibility?  
Select correct option:  
Public expectation
Ethical obligation 
Public image
Discouragement of government regulation

 

 

 

 




On Fri, Jan 6, 2012 at 7:55 PM, Umair Saulat <saulat.umair@googlemail.com> wrote:
I need these answer of question please . 
MGT503


The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:

 

Planning

Organizing

Leading

Controlling

 

Mr. A is a Manager on XYZ company; he has a reputation for being an open and honest person and understands how to motivate employees and customers, he said to have good____________ skills.

 

Sales

Political

Interpersonal

Technical

 

 

Someone who works with and through other people by coordinating their work activities to accomplish organizational goals is called:

 

A Very intelligent: Individual

A Supervisor of Production Work

A Manager

An operation Supervisor

 

 

XYZ Company has policy of employee's Job security, career progress and ensure that replacement are available to fill vacancies. This company is practicing which of the following principle.

 

Initiative

Remuneration

Esprit decops

Stability if tender of personnel

 

SWOT analysis divides organizational strength into two categories; Common strength and______________.

 

Strategic imitation

Competitive Parity

Distinctive Competencies

 


The Continues line if authority that extends from the upper level of management to the lowest levels of the organization is called:

 

Authority line of responsibility

Unity of Commerce

Responsibility factor

Chain of command

 

 

 

Which ethical approach guided by what will result in the greatest good for the greatest number of People?

 

Moral Rights Approach

Individual approach

Utilitarian Approach

Justice Approach

 

 

Plans that Provide guidelines form activities to be performed repeatedly like policy, procedure are called.

 

Single Use Plans

Standard Plans

Contingency Plan

Snor term Plams

 

 

Which is the most common cause of business failure?

 

Insufficient Capital

Unstable market

Insufficient experience

Poor Entrepreneurship

 

Reading of a business journal, publication on regular basis to gather information for upcoming business tends, this role is called

 

Disseminator

Liaison

Spokesperson

Monitor

 


Which of the following is the accountability for the achievement of objectives, the use of resources, and the adherence to organizational policy?

 

Power

Responsibility

Authority

Planning

 

 

Organizations can play role in addressing global environment issues through all of the following ways EXCEPT:

 

Greening of Management

Depletion of natural Resources

Fulfilling their Social Obligation

Avoiding industrial accidents 

 

System Theory and Contingency Theory are related to which of the following

 

________________

Classical theories

Betavoadde theories

Conterporary

 

 

__________________ are large scale action plans of an organization for interacting with environment in order to achieve long term goals.

 

Objectives

Strategic Goals

Strategic

Actions

 

 

Living Organisms take substances from their environment such as food and air and return other substances environment. This is an example of

 

Close System

Hybrid System

Open System

None of Above

 


In Pakistan CBR has introduced some new rules of income tax and sales tax and its mandatory for organizations to follow those laws. This environment condition is known as.

 

Economic

Political

Socibculuta

Technological

 

 

 

When the strength provides superior and unique customer value and is difficult to imitate then the distinctive competence creates a sustainable____________.

 

Competitive Advantage

Scope

Resource Deployment

Effective Strategy

 

 

Which of the following organization is rigidly controlled and efficient?

 

Organic

Mechanistic

Horizontal

Learning

 

 

In a juice making company sales manager has the set the goal of increasing the sales by 10% in summer season. At the end of summer Manager will check either goal has archived or not. This function is known as

 

Planning

Organizing

Leading

Controlling

 

 

 


--
Zindagi mein 2 Logo ka buhat khayal rahkoooo

Ist woh jiss ney tumhari jeet ke Liye buhat kuch hara hoo (Father)

2nd woh jiss ko tum ney har dukh me pukaara hoo (Mother)

Regards, 
Umair Saulat

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--
Zindagi mein 2 Logo ka buhat khayal rahkoooo

Ist woh jiss ney tumhari jeet ke Liye buhat kuch hara hoo (Father)

2nd woh jiss ko tum ney har dukh me pukaara hoo (Mother)

Regards, 
Umair Saulat

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