From: Mehar Usman <mian.usman.afzal@gmail.com>
To: vuzs@googlegroups.com; vu-study-corner@googlegroups.com; vu-7-stars-group@googlegroups.com; vuaskari_com@googlegroups.com; vustudymasti@googlegroups.com
Sent: Tue, June 28, 2011 5:33:03 PM
Subject: [ vuZs.net ] IT 430 latest quiz me 28 /06/2011
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 89
sec(s)
Question # 1 of 10 ( Start time: 05:11:56 PM ) Total Marks: 1
Call handling, sales tracking and Transaction support(technology / personnel) activities are included in which management system
Select correct option:
Customer Relationship Management system
Public relation management system
Inventory management system
Data Base Management system
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 64
sec(s)
Question # 2 of 10 ( Start time: 05:12:31 PM ) Total Marks: 1
Do you think, vulms.vu.edu.pk is an example of E-mail marketing?
Select correct option:
True
False
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 89
sec(s)
Question # 3 of 10 ( Start time: 05:13:31 PM ) Total Marks: 1
An E-Business can't have direct feedback from the customer in B2C.
Select correct option:
True
False
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 89
sec(s)
Question # 4 of 10 ( Start time: 05:14:16 PM ) Total Marks: 1
Traditionally Marketer use the market segmentation(s) like
Select correct option:
Geo-graphic Segmentation
Demographic Segmentation
Psychographic Segmentation
All of the above
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 89
sec(s)
Question # 5 of 10 ( Start time: 05:15:03 PM ) Total Marks: 1
JIT concept means
Select correct option:
No distribution channel
No warehousing
Easily delivery
No communication
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 89
sec(s)
Question # 6 of 10 ( Start time: 05:16:25 PM ) Total Marks: 1
Four P's in Marketing Mix are
Select correct option:
Product, price, place, promotion
Price, person, place, problem
Place, product, property, promotion
Promotion, place, product, planning
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 89
sec(s)
Question # 7 of 10 ( Start time: 05:17:42 PM ) Total Marks: 1
Choose elements which are necessary for create and maintain a product.
Select correct option:
Product differentiation & relevance
Perceived value
Relevance & perceived value
All of above
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 88
sec(s)
Question # 8 of 10 ( Start time: 05:18:21 PM ) Total Marks: 1
In which stage of CRM customers have developed a sense of loyalty for products of company
Select correct option:
familiarity
commitment
exploration
awareness
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 75
sec(s)
Question # 9 of 10 ( Start time: 05:19:03 PM ) Total Marks: 1
When you email at it430@vu.edu.pk , your email is automatically sorted and replied to your ID.
Select correct option:
True
False
MC100206070 : Muhammad Usman
Quiz Start Time: 05:11 PM Time Left 88
sec(s)
Question # 10 of 10 ( Start time: 05:20:34 PM ) Total Marks: 1
In which CRM stage relationship is terminated between customer and company
Select correct option:
3rd stage
4th stage
5th stage
2nd stage
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