While developing laws, management should be able to:
► Implement laws by force
► Modify as per requirement
► Defend their decisions
► Easily convey among employees
A procedure that permits existing employees, who believe that they possess the required qualifications to apply for a posted job, is termed as:
► Job listing
► Job offering
► Job posting
► Job bidding
Which of the following function involves activities like Goal setting, policy making & strategy formulation?
► Controlling
► Planning
► Organizing
► Leading
"Organizational Structure" is the basic arrangement of:
► Financial resources
► Employed technology
► Physical resources
► Organizational workforce
Under staff authority, managers perform which of the following activities?
► Give orders to subordinates
► Practice authority provided by their upper heads for limited time period
► Assist decision makers by providing them advices
► Take decisions themselves
Which of the following method is used to inform employees about the company's job openings?
► Job publishing
► Job declaration
► Job posting
► Job listing
What could be the main reason to perform initial screening of applicants while making employee selection decisions?
► Get maximum information about applicant
► Reduce the number of applicants to manageable size
► Ensure the authenticity of information provided by an applicant
► Contact the provided references for comments about the applicant
Which of the following is NOT verified by an employer, prior to hire a candidate for the job?
► Work history
► Education
► Age
► Credentials
Which of the following skills are required for an effective team?
► Problem-solving skills
► Technical skills
► Interpersonal skills
► All of the given options
Which of the following is a force by which personality traits (expertise) affect others' behavior?
► Power
► Influence
► Authority
► Command
What is the main point of difference between HRM in a large and a small business organization?
► Small organizations usually have HR specialists whereas large organizations have generalists to perform a variety of HR tasks
► Small organizations usually have generalists who perform a variety of HR tasks whereas large organizations have HR specialists
► Small organizations don't need to perform human resource functions
► There is no difference between HRM in a large and a small business organization
Many decades ago, what were the duties of a personnel manager in an organization?
► Dealt with employees' recruitment, selection, training and development
► Dealt with employees' training, development and performance management
► Dealt with employees' wages, minor medical problems and leaves record
► Dealt with employees' hiring, performance and compensation
All of the following tasks are performed during job analysis EXCEPT
► Duties and responsibilities of a job are defined
► Working conditions for a job are defined
► Human requirements of a job are identified
► Basic pay ranges for a job are set
In which of the following job analysis method each employee is presented with an inventory of specific tasks and they are asked to indicate whether or not he/she perform the task?
►Observation
►Log/diary
►Structured questionnaire
►Technical conference
The human resource manager of a large textile organization based in Faisalabad is unable to hire best people for her company because of a new restriction that no longer pays traveling cost to participate in job fairs of other cities. Therefore he is limited to college job fairs within the city. What one of the following recruiting constraints is most affecting her organization?
►Organizational image
►Internal organizational politics
►Government's influence
►Costs
You have often seen job advertisement in the newspaper where organizations prefer to use post office box instead of mentioning their organizational postal address. This is an example of:
►Open ads
►Blind ads
►Catch ads
►Web ads
Interviews are most valuable for assessing a candidate's which of the following skills?
►Applied level of mental skills
►Level of conscientiousness
►Interpersonal skills
►All of the given options
For which of the following employees' participation plays a vital role?
► Enhance goals' complexity
► Develop tools for measurable goals
► Redefine goals frequently
► Ensure goals attainment
All the activities performed within an organization are:
► Independent
► Arbitrary
► Random
► Interdependent
Jamal Enterprises' top management refused to consider its female marketing manager for the post of Vice President. This action of the company is representing which of the following?
►Gender discrimination
►Legal consideration
►Reverse discrimination
►Glass ceiling effect
Which of the following specifies the relative value of each job in an organization?
►Job analysis
►Job description
►Job specification
►Job evaluation
Which of the following method is used to inform employees about the company's job openings?
►Job publishing
►Job declaration
►Job posting
►Job listing
When every applicant is scoring almost the same on attempting the same test, the test is said to be:
► Valid
► Reliable
► Qualitative
► Traditional
Which of the following types of group role is recognized as functional by the literature?
► Task oriented roles and relationship roles
► Task oriented roles and individual roles
► Relationship roles and self serving roles
► Interest pleader role and self confessor role
Personnel management was commonly viewed as having
► Operational focus, emphasizing technical skills and day to day operations
► Strategic focus and tying people management with the organizational objectives
► Employees well being focus and considering them asset for the organization
► Proactive focus and giving much importance to the culture of the organization
Keeping in view rapidly changing environment it is suggested that if organizations want to remain competitive in the workplace then
► Diversity has to be a part of the strategic goal
► Replacing core employers with young talent
► Reduce safety and health regulations
► Increased job opportunities for marginalized section
Which of the following role is usually associated with the HR manager in an organization?
►Top level authority
►Line authority
►Advisory/staff authority
►Supervisory authority
Maria is hired by NJI Insurance Company to find out why so many new employees were leaving within their first six months. Maria is said to be a:
►HR Executive
►HR Generalist
►HR Specialist
►HR Consultant
Retirements, dismissals, transfers, layoffs, voluntary turnover and prolonged illness or death can be cause of which of the following?
►Decrease in internal supply
►Increase in internal supply
►Decrease in external supply
►Increase in external supply
For the post of tutor, candidates are asked to deliver a lecture to a group of selected students. Which one of the following statement is most correct?
►This is used to have a face to face interaction
►Demonstration is mandatory for all post graduate colleges
►Delivering lecture is a type of work sampling
►This is an example of in-basket simulation
Which one of the following statement is most correct?
►Performance simulation tests are used in private organizations
►Performance simulation tests have high construct validity
►Performance simulation tests have high content validity
►Performance simulation tests are restricted to managerial positions
In practice, organizations use interviews to
►Determine applicant-organization fit
►Assess only an applicant's confidence level
►Manipulate an applicant's image of the company
►Assess a candidate's credit history
A candidate is handling which one of the following general question about himself during an interview when he said "As an Admin Manager with City Developer, I have excellent organization skills and really good in completing tasks on time. I also believe that I have good communication skills in dealing with people"?
►"Tell me about yourself"
►"What are your strengths?"
►"What are your weaknesses?"
►"What are you passionate about?"
The application form should avoid asking questions related to
►Seek permission for checking background
►Provide work history
►Indicate abilities to follow directions
►Provide full medical history
Examples of off-the-job training include all of the following EXCEPT
►Apprenticeship programs
►Internet courses
►Public seminars
►Videotapes
The assumption that the individuals scoring high in the test can be the better performers than the low scorers; which of the following strengthens this assumption?
► Standard validity
► Criterion validity
► Content validity
► Aspect validity
Which of the given employment testing approach requires individuals to perform activities similar to those they might encounter in an actual job?
► In-basket technique
► Role playing
► Interview simulations
► Case study
'Material wastage has increased to greater extent due to using outdated machinery'. This issue can be resolved by:
► Train machine operators regarding its operations
► Replacing the existing machinery with the new one
► Using new raw material in production
► No action is required as it is not a noticeable issue
Which of the following stage of training module identifies the mediums of training?
► Designing phase of training
► Training Need Analysis
► Determining training objectives
► Training evaluation
People within a group who initiate the work, give new ideas and also collect information about the task, are actually performing:
► Information collector roles
► Task oriented roles
► Relationship oriented roles
► Individual roles
Human resource management is a part of management that is concerned with ________ dimension.
► Technology
► People
► Financial
► Asset
Which of the following factor plays the vital role while conducting job analysis?
► Collecting maximum information
► Understanding individual goals of employees
► Obtaining top management support first
► All of the given options
Which of the following method is adopted by organizations to introduce its policies & cultures to its employees?
► Humanization
► Socialization
► Standardization
► All of the given options
Which of the following department of an organization performs the managerial function of matching organizational needs with the skills & abilities of the employees?
► Finance department
► Marketing department
► Production department
► Human Resource department
The cognitive component of attitude signifies a person's:
► Feelings
► Emotions
► Knowledge
► Sentiment
Paperless organizations are the organizations which are:
►Using computer terminal only
►Maintaining manual filling systems only
►Shifting from manual to computerized databases
►None of the given options
Managers who are indulged in establishing policies & procedures, fall under which category?
►Staff
►Functional
►Operational
►Line
Which of the following involves monitoring progress & implements necessary changes.
►Planning
►Organizing
►Leading
►Controlling
Which of the following statement is true regarding the concept of team?
►In the managerial process, the use of team is a recent innovation
►The team members are mutually accountable for the result
►The team members work independently to achieve objectives
►The decision making process becomes faster in team work
A human resource manager in a medium-sized manufacturing firm is responsible to comply with the implementation of working conditions and health and safety of the workers at the workplace according to the Factories Act 1934. Which of the following external factors prompted this action?
►Labor union
►Management thought
►Work force diversity
►Government legislation
Saim, protected group member is evaluated performing poorly more often and receives fewer organizational rewards. What it will be called?
►Adverse impact
►Affirmative action
►Snap judgment
►Black lash
Ahmed, HR manager of Tri-Star Technologies is involved in human resource planning process. What sort of information can be obtained through supply and demand forecasts?
►Overstaffing in sales department
►Shortage of machine operators in production department
►Estimates of changes in the external supply
►All of the given options
Which of the following step comes first in the strategy process?
►Determine desirable goals and/or strategies
►Assess current situation and current strategy
►Search for and select suitable courses of action
►Implement changes
Which of the following is NOT a way of performing job analysis?
►Examining participants diary/log
►Observing the physical activity of assembly-line-workers
►Reviewing exit interviews conducting with departing employees
►Interviewing group of employees having same job
Which of the following selection technique would require the applicant for the position of cashier at South Leasing Corporation to make computation on calculator?
►Work sampling
►In basket simulation
►Business game
►Aptitude test
Which of the following is showing warning sign "red flag" that may require further investigation?
►Inconsistencies in salary history
►Time gap existing in employment
►Vague reasons for previous jobs
►All of the given options
In IBA students are socialize to what business is like, what to expect in a business career, and what kind of attitudes are required for successful assimilation. Which one of the following stage of socialization process is it?
►Prearrival
►Encounter
►Metamorphosis
►None of the given options
The process of pursuing an inclusive culture where newcomers feel welcomed by existing employees and everyone sees the value of his or her job, is termed as:
► Management of uniformity
► Variety management
► Managing stereotypes
► Diversity management
Which of the following term is used to anticipate the human resource needs of the organization based on some previous data or managerial judgment?
► Demand forecasting
► Supply forecasting
► Financial forecasting
► Sales forecasting
To get more accurate information for job analysis, a questionnaire should include:
► Structured and unstructured questions
► Open-ended and close-ended questions
► Job analysis objectives and open-ended questions
► Structured and open-ended questions
Which of the following statement best defines the 'Selection' process?
► Discovering potential job candidates
► Making a "hire" or "no hire" decisions
► Forecasting the workforce demand in an organization
► Estimating the available supply of workforce
HR managers play vital role in:
► Setting production targets
► Formulating strategies
► Publishing financial statements
► Preparing reports for shareholders
Which one of the following is an outcome of 'organizing' function of management?
► Organization's strategy
► Motivation & commitment
► Organization's structure
► Performance measurement
Which of the following is a measure to ensure minorities' involvement on equality basis who had been discriminated in the past?
► Equal employment opportunity
► Civil rights
► Anti-gender discrimination
► Affirmative action
All of the following are basic criteria for selecting an applicant, EXCEPT:
► Educational background of an applicant
► Provided references of an applicant
► Work experience of an applicant
► Skills & abilities of an applicant
Which of the following test is used to measure a candidate's knowledge regarding job duties he/she is supposed to perform in a particular job position?
► Work knowledge test
► Trade knowledge test
► Job knowledge test
► Position knowledge test
Which of the following refers to the management's perception of degree to which the prospective employee will fit in with the firm's culture or value system?
► Work proficiency
► Personal inclination
► Organizational fit
► Academic achievement
Background investigations and reference checks are considered to verify candidate's _____________ .
► Age
► Marital status
► Credentials
► Gender
Which of the following method is adopted by organizations to introduce its policies & cultures to its employees?
► Humanization
► Socialization
► Standardization
► All of the given options
Socialization is a process of :
► Enhancement
► Development
► Introduction
► Evaluation
Which of the following represents relatively a permanent change in behavior of employees?
► Learning
► Training
► Development
► Need analysis
Paperless organizations are the organizations which are:
► Using computer terminal only
► Maintaining manual filling systems only
► Shifting from manual to computerized databases
► None of the given options
'Jamal enterprises' is a small company having 30 employees only, to facilitate this number of employees, organization hired 2 people to perform all necessary HR functions for the organization. In such a case these HR personnel are considered as:
► HR executives
► HR generalists
► HR specialists
► HR department
The roots of soft version of HRM can be traced into which of the following schools of thoughts?
► Scientific
► Administrative
► Human relations
► Bureaucratic
Adil, senior president of a pharmaceutical firm says, "People in his organization vary along an infinite number of possibilities; they vary according to race, gender, religion and multicultural backgrounds". He is discussing about what?
► Organizational portfolio
► Workforce diversity
► Affirmative actions
► Equal employment
Why the structure of human resource department is considered flat in small and medium organizations?
►The HR functions are performed by the president/manager
►Separate sections are often created to perform human resource functions
►Each human resource function may have a supervisor & staff
►None of the above given options
Which of the following duty is performed by a staff manager?
►Interpreting policies and procedures
►Developing employee abilities
►Controlling labor cost
►Advisor in promotion
Which of the following is NOT a way of performing job analysis?
►Examining participants diary/log
►Observing the physical activity of assembly-line-workers
►Reviewing exit interviews conducting with departing employees
►Interviewing group of employees having same job
The Position Analysis Questionnaire (PAQ) and the Department Of Labor Job Analysis Process (JAP) are accurately compared with which statement?
►The PAQ is same as JAP
►The PAQ is used to develop JAP
►The PAQ produces more quantitative and finely tuned job description than the JAP
►The JAP is used in mechanistic organizations and PAQ is used in organic organizations
Microsoft Corporation receives more than 12000 job applications per month. Which of the following can be a reason?
►Organizational image
►Job unattractiveness
►IT based jobs trend
►Government's influence
Having individuals actually do the job they are applying for as a test to see if they can do it is an:
►Approach with low reliability
►Approach with high face validity
►Informal means of screening candidates
►All of the given options
Who is responsible for orienting the new employees in large organizations?
►Board of governers share the disciplinary actions
►Human resource department explain overall organizational policies and employee benefits
►Entry-level employees are responsible to introduce with the organizational vision, mission, rules and regulations
►New employee is on his own responsible to familiarize with office environment
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MC100200513
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